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Documents - Part 3: Outbound Communication
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By Dan S.
11/08/2026
In the previous post in the series, we delved into some more advanced features. This post brings these features together and explains how they’re utilised to send emails, print files or upload files to file servers. Ad-Hoc An Outbound Communication Document can be created, populated and sent manually. This could be as
More Than a Website: A Digital Extension of Your Business
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By Andy J.
28/04/2026
When we design and build websites, our starting point is always your business and not a template. Every business has its own vision, expertise, and way of delivering value to its customers. Too often we see businesses forced to reshape themselves to fit “out‑of‑the‑box” website and ERP platforms, losing the very detail
Passed, Failed… or Waiting? Rethinking Quality Control
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By Jade C.
28/09/2026
For technology businesses, bringing a product or component into stock can be only one stage in making it available to the wider operation. Depending on the product, there may be inspections to complete, specifications to verify, certificates to check or test results to record before that stock is ready for its intended
611 Behind the Growth: Lessons From Planet Eclipse
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By Jade C.
21/09/2026
Growth brings opportunity, but it can also expose processes and systems that no longer suit the business they've grown up with. Planet Eclipse has grown from a Manchester retail store into an international manufacturer and supplier of paintball equipment. As the business expanded, its existing software became increasin
Real-World Solutions for Today’s Finance Director
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By Alan P.
17/09/2026
De Facto ERP software is a highly configurable, cloud-based platform designed to be the financial and operational backbone of complex, multi-entity businesses. For Finance Directors (FDs) juggling tight margins, messy supply chains, and multi-company organisations, the system brings together total financial control and
Behind Every Good Website...
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By Jade C.
14/09/2026
Is a solid Content Management System (CMS). Being able to change a heading, replace an image or publish a new page is useful. But a good CMS should go further than simply letting you edit what's already there. We recently put that thinking into practice on our own website. As part of a wider update, our former Insights
The Drawing Changed. Did Everyone Get the Memo?
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By Jade C.
07/09/2026
In an engineering business, changing a drawing can be relatively straightforward. Making sure that change reaches everyone and everything it affects can be a different matter. A revised drawing or specification can have implications for purchasing, stock, production, suppliers, quality and ultimately the customer. So t
Leveraging Smart ERP for Packaging Efficiency and EPR Compliance
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By Alan P.
17/08/2026
Managing a packaging business in the UK has never been more complex. Operations Directors and management teams are no longer just tracking stock levels and production schedules. Today, you are flooded with material specifications, fluctuating material costs, supplier documentation, and strict compliance obligations. Wh
How Do Leisure Businesses Stay in Control as Product Ranges Grow?
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By Jade C.
30/07/2026
Growth creates complexity before you notice it Growth is something every leisure business strives for, but it often brings new challenges that aren't immediately obvious. A wider product range means more choice for customers, but it also creates more information to manage, more stock to control and more opportunities f
What a Long-Term ERP Partnership Really Looks Like
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By Jade C.
20/07/2026
There’s a common belief that ERP success is decided at go-live. If transactions process correctly and users are trained, the project is considered complete. But in practice, 'go-live' simply proves the system works. The real measure of ERP success is what happens 12, 24, or 60 months later. Built to Grow - Not Be Repla
Why Your Website Shouldn't Depend Solely on the Developer
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By Jade C.
13/07/2026
For many businesses, updating a website is still more complicated than it needs to be. A new landing page becomes a ticket for IT. A news article waits for a developer. A simple content amendment joins the bottom of an agency's workload. Over time, those delays discourage regular updates altogether. A Content Managemen
The Business-Led Approach for Better ERP Project Outcomes
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By Jade C.
23/06/2026
ERP is often described as a system implementation. In reality, it is a business alignment exercise. While technology underpins the platform, ERP defines how an organisation operates - how orders move, how margins are protected, how stock is controlled, and how performance is measured. When ownership sits solely within