Insights

Welcome to Our New Graduate Support Analysts

By Jade C. 05/06/2026 – 10:17

We're pleased to have welcomed Joe and Harry to the De Facto team last month, who have joined the Support department to provide increased assistance for our customers. We asked our new recruits to tell us a bit about themselves. Here's what they had to say... Joe - Graduate Support Analyst "Outside of work, I enjoy exp

A Fond Farewell to Rachael After 26 Years

By Jade C. 04/06/2026 – 10:00 | Behind the Scenes

After 26 years with De Facto, last week we said goodbye to Rachael, as she leaves the business to take on a new role. During her time with the company, Rachael has played an important role in the growth and development of De Facto, particularly within our customer support function. As Client Support Manager, she has he

More Than a Logo: The Story Behind the De Facto Brand

By Jade C. 03/06/2026 – 11:51

Since De Facto Software was founded back in 1989, both our business and the industries we support have changed significantly. Technology has evolved. Customer expectations have increased. Businesses have become more connected, data-driven, and operationally complex. Over the years, our software has continued to evolve

chess business implementation

How ERP Implementation Can Be Practical

By Jade C. 26/05/2026 – 09:00 | Insights

For many organisations, ERP implementation is associated with disruption. It is often viewed as a period of operational instability - long workshops redesigning processes, teams pulled away from their day jobs, and a sense that established workflows must be dismantled to make the system fit. This perception is understa

london wine fair

Industry Events: London Wine Fair 2026

By Jade C. 21/05/2026 – 12:00 | Wine, Beer and Spirits Industry

Recently, the De Facto team attended London Wine Fair 2026 - one of the most established events in the drinks industry calendar and an important opportunity to stay close to (one of many) the sectors we support. It was also great to spend time catching up with customers exhibiting at the event and seeing first-hand the

WAREHOUSE MACHINERY

What Growing Manufacturers Can Learn from Hill’s Panel Products

By Jade C. 12/05/2026 – 12:18 | Materials & Components Companies

As manufacturers and distributors grow, managing day-to-day operations becomes increasingly difficult. More products, more suppliers, and more customer demand all place greater pressure on purchasing, warehousing, logistics, and fulfilment processes. This was a challenge faced by Hill’s Panel Products (HPP). HPP needed

Document-handling-in-EDP-ERP

Documents - Part 1: The Basics

By Dan S. 05/05/2026 – 12:49 | Insights

This is the first post in a series of Insights that will showcase the functionality around storing and transmitting files in our platform and how it can streamline workflows, reduce friction and improve day‑to‑day business processes. Concept In EDP a Document could represent many things: A single document containing a

MGOC Website Screenshot

More Than a Website: A Digital Extension of Your Business

By Andy J. 28/04/2026 – 12:52 | Insights

When we design and build websites, our starting point is always your business and not a template. Every business has its own vision, expertise, and way of delivering value to its customers. Too often we see businesses forced to reshape themselves to fit “out‑of‑the‑box” website and ERP platforms, losing the very detail

Multi-company ERP support

Multi-Company Support

By Charlie S. 21/04/2026 – 11:22 | Insights

EDP ERP delivers powerful multi‑organisation and multi‑company capabilities straight out of the box. It brings seamless centralised control across financial consolidation, shared data, and intercompany processes, while still giving each company the flexibility to tailor its own setup and operate with full autonomy. Use

Tom B

Meet the Team: Tom B.

By Jade C. 14/04/2026 – 15:42 | Behind the Scenes

What led you to join the De Facto team? I joined De Facto fresh out of university, looking for something suited to my skills and near enough where I lived. I’d always been keen on technology, and university furthered that interest. Describe a project that you’re most proud of I’ve been very satisfied with numerous proj

Many directions to choose from

The Value of Working Directly With Your ERP Developer

By Alan P. 07/04/2026 – 15:13 | Insights

When businesses evaluate ERP systems, most of the conversation centres on functionality. What modules are included? How flexible is it? Can it integrate with existing systems? Those are all important questions. But there’s another one that’s often overlooked: Who will you really be working with once the system is in pl

Bottles on a production line

What’s Really Holding Your Drinks Business Back from Scaling?

By Alan P. 31/03/2026 – 16:43 | Wine, Beer and Spirits Industry

Most drinks businesses don’t hit a wall overnight. There’s no single moment where everything breaks. No dramatic system failure. No obvious red flag. Instead, growth just… slows. Orders take longer to fulfil. Margins get tighter. Teams start relying on spreadsheets. Decisions take longer because no one fully trusts the